Thu, Sep 19
Store Manager
Apr 8 | Fenway Goods & Gifts – Now Open
Description
We are looking for a results-driven retail store manager responsible for the overall store management at Fenway Goods & Gifts. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in retail management. Store Manager responsibilities may include supervising assistant store managers.
Responsibilities
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits, etc
- Propose innovative ideas to increase store experience
- Deal with all issues that arise from staff or customers (complaints, grievances, etc)
- Be a shining example of good behavior and high performance
- Additional store manager duties as needed
- Create weekly store schedules
- Manage teams’ work availability
- Collaborate with team members to keep the sales floor area clean and organized.
Qualifications and Skills
- High School diploma/GED required
- 2+ years’ customer service industry experience
- Ability to work well on a team
- Must be able to work weekends and holidays
- Excellent verbal and written communication skills
- Proven successful experience as a retail Store Manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Please email fenwayathome@aol.com to apply.