Store Manager

Apr 8  |  Fenway Goods & Gifts – Coming Soon

Description

We are looking for a results-driven retail store manager responsible for the overall store management at Fenway Goods & Gifts. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in retail management. Store Manager responsibilities may include supervising assistant store managers.

Responsibilities

• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits, etc
• Propose innovative ideas to increase store experience
• Deal with all issues that arise from staff or customers (complaints, grievances, etc)
• Be a shining example of good behavior and high performance
• Additional store manager duties as needed
• Create weekly store schedules
• Manage teams’ work availability
• Collaborate with team members to keep the sales floor area clean and organized.

Qualifications and Skills

• High School diploma/GED required
• 2+ years’ customer service industry experience
• Ability to work well on a team
• Must be able to work weekends and holidays
• Excellent verbal and written communication skills
• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Please email fenwayathome@aol.com to apply.