Full Time Sales Manager

Mar 27  |  Warby Parker – Coming Soon

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you’ll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way.

What you’ll do:

  • Communicate Warby Parker’s values and brand philosophy to customers
  • Own troubleshooting for our point-of-sale system
  • Oversee the store’s inventory management procedures
  • Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
  • Manage and implement daily zoning schedules
  • Open and close the store
  • Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
  • Direct a team of 8–10 team members, consistently demonstrating what great service looks like
  • Help conduct team members’ biannual performance reviews with the Store Leader and Associate Store Leader
  • Assist with new hire on-boarding and ongoing training
  • Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
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